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ExecTech Coaching
ExecTech Coaching is like a one-on-one workshop through the
telephone. As the practice owner, coaching is included with your ExecTech
program. We also like to include coaching for your spouse, partner,
associate, office manager and key employees.
While consulting focuses
on the success of your practice, coaching focuses on your personal
performance.
Coaching is delivered in weekly sessions by telephone.
The coaching sessions take 30 to 90 minutes. Like consulting, you and your
coach work out a mini-program to do between sessions.
For example, you reach the section on dealing with
upset people. You discuss and role-play a step-by-step routine for calming
people down. Within minutes, you grasp the skill and are ready to try it.
You use this new technique with your next difficult
patient. The patient calms down and cooperates. Instant results! The skill
is yours for life.
In another coaching session, you learn how to deal
with excuses. You and the coach go over an article on the types of
"reasonable explanations" you hear from patients and staff. You learn a new
approach for bypassing these excuses and instilling responsibility.
During the week, you recognize excuses like, "Patients
are canceling because it's really hot today" or "I can't pay my co-pay
because I'm switching checking accounts."
Instead of agreeing with these explanations, you help
people take responsibility. You even get past a few excuses of your own,
like "Managed care is wrecking my practice" or "I can't afford good staff."
At each weekly coaching call, you develop or improve
another skill. If you have difficulty using a skill, you go back and work it
over with your coach until you master it. You constantly improve your
performance.
Skills Learned from Coaching
The First Step coaching module introduces you to
coaching by giving you new comprehension skills, increasing your ability to
control yourself and others, and setting and prioritizing goals.
The People Skills coaching modules give you several
verbal skills to talk to anyone about anything. You identify and remove
communications that are bad for your practice. You learn to identify and
predict certain people's behavior. You learn techniques that make people
cheer up.
The Productivity coaching modules show you how to get
more done in less time, bring out your passion, deal with greater
responsibilities, increase efficiency, remove distractions and channel your
attention.
The Personal Power module boosts your confidence,
courage and energy. You resolve bad habits that stop you from using your
potential.
The Staff Management coaching modules show you how to
hire and train the best staff, correct staff behavior, run staff meetings,
manage people with statistics, work out bonus plans, get your staff to
support your practice goals and more.
Additional modules are being compiled and tested. They
will include financial management, patient management, practice promotion
and more.
How Coaching is Conducted
You schedule your coaching sessions for an hour each
week, at your convenience—home or office. You do not travel nor lose
production time. You move through the coaching modules at your own speed.
All coaches follow a routine written by one of our top
consultants. You read an article about a skill. You answer a short list of
questions. You put the skill into action.
How Coaching Is Different from
Consulting
Consulting is for practice owners while coaching is
for everyone.
Consulting focuses on profits while coaching focuses
on your abilities.
Consulting deals with your immediate needs while
coaching gives you lifetime skills.
Consulting helps you make good decisions with advice
and support. Coaching builds your personal power through gradual, stable
improvements.
ExecTech consultants and coaches work together as a
team. They are well trained for their jobs and dedicated to your success.
Both consulting and coaching are essential to better
control, stronger performance and long-term success.
To try a free service from ExecTech,
click here.
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