What is ExecTech?

A partnership of consultants that was formed in February 1991. We currently have offices in the San Francisco Bay Area, Los Angeles Area, Tampa Bay Area and Denver Area.

What does ExecTech do?

ExecTech provides face-to-face consulting and telephone coaching to physicians, dentists, optometrists, physical therapists and other healthcare practice owners and business owners.

ExecTech helps practice owners increase their profits, reduce their stress and reach their goals.

Why do you fax articles to us each week?

The Tips and Ideas Weekly Fax Letter articles outline suggestions for practice promotion, patient management staff management, collections, business issues and more. We provide the articles at no charge so you will consider us when you need a practice-management consultant.

How is ExecTech different from other consultants?

We believe ExecTech is unique in every way. ExecTech was formed around three key differences.

During the 80's, one of our founding partners managed a company that sold seminars, workshops, tapes, books, training programs, in-office consulting and telephone consulting. At one point, he surveyed 1,000 of these doctors to find what was the most effective form of help.

Even though they only received one in-office visit per year, more than 90% said this face-to-face consulting helped them the most. Telephone consulting was voted the second-most effective service by 85% of the doctors. Although most felt the seminars were entertaining and enjoyable, only 45% said they were effective.

ExecTech's purpose is to get client results. If we get client results, we are successful as a company. So one-on-one service, through meetings and telephone, is all we do.

The second difference is our fees. All other consulting firms charge by the hour. Yet the stress on clients is distracting. "Am I paying you to chat about the weather?" "That last recommendation is not for me and took 30 minutes of my consulting time."

The wrong end result is emphasized with a consulting-by-the-hour system. Ethical consultants prefer to focus on helping you accomplish your objectives, not in completing your hours. Results are much more important than the time it takes to get there.

So we tossed the clock and worked out a flat fee system that has worked very well for twelve years. With ExecTech, you receive unlimited consulting time, in person or over the telephone. It takes as long as it takes to get results.

Finally, ExecTech invests in research. We constantly look for the best methods of promoting your practice, servicing your patients, managing your staff, increasing your productivity, raising your collections, increasing your morale, boosting your profits and reaching your goals. We find new ideas from many sources including successful practices, legal experts, other consulting companies, professional associations and societies, even government agencies. We then test these new ideas to see if we can make them work. If they work, we write down step-by-step guidelines on how to implement each idea.

ExecTech's client binder contains more than 700 pages of proven ideas written in plain language to help you profit from our research. The binder is regularly updated to give our clients the most current methods for practice success.

What are your consultants' qualifications?

Each consultant is trained through ExecTech's internal training program. They also receive regular training to improve their results and to stay on top of industry issues (i.e., new government regulations). Their best qualification is their clients' results.

ExecTech attracts and keeps five-star consultants with top pay, relatively little travel to meet with clients, group assistance and unlimited research resources. For example, if a consultant does not know the answer to a practice question, he or she has the support of experts in many fields to find the answers.

What's the difference between ExecTech consulting and coaching?

ExecTech helps you reach your destination in two ways. It's like driving a car to a new destination.

Consulting examines your past travels and shows you the road ahead. He or she gives you a detailed map based on similar travels in the past. Your consultant even rides along to help you make a safe, fast, comfortable trip.

Coaching upgrades your car to improve your performance. Your coach gives you faster tires, advanced steering mechanisms and turbo boosters. Little by little, week after week, your gas mileage, power and speed increase until you cannot be stopped.

What are ExecTech's fees?

ExecTech's fee is based on your needs and wants, the size of your practice, the complexity of the problems, travel distance from ExecTech and other factors. For example, the fee for a large practice with serious problems is higher than the fee for a stable small practice you want to expand.

The real question is how profitable is an ExecTech program?

For example, if ExecTech helps you boost your profit by $100,000 the first year alone, how much is an ExecTech program worth to you?

Can I get a program that specifically addresses partnerships or marketing or finances?

Yes. Each ExecTech program specifically addresses your greatest needs.

What kind of guarantees do you give?

We guarantee to give you our best efforts. We also have a refund clause in our Client Agreement which the Service Consultant can show you.

Can I talk to some of your clients?

Yes. Several clients have agreed to take calls from practice owners who are interested in ExecTech services. If you and the ExecTech consultant believe we might be a good match, he or she will give you a list of practice owners you may call.

Some of my staff members are worried you're going to fire them.

Each staff member is either a benefit or a liability to your practice. Fortunately, most people want to do good work, including your current staff. Only the negative low producers who covertly try to wreck your practice should be concerned about being replaced, but only practice owners can make hiring decisions.

Will you train my staff?

In some cases, yes. For example, we may want to coach your key staff members on various performance skills.

Many consultants, including ExecTech's, are experts in hiring, training and managing staff members. However, you are the only constant. When a trained employee leaves you, you shouldn't have to pay a consultant to return and train your new staff.

You benefit most when you gain new skills and knowledge to hire, train and manage your own team.

Will you hire and train an associate or office manager for me?

See above.

Will you find a buyer for my practice?

We can show you how to find and work with an associate, help you form a partnership with the associate and then sell the practice to him or her. You earn higher profits along the way and a higher price in the end.

ExecTech is not a practice broker firm, but we can recommend one.

How will I know ExecTech is helping me?

Your numbers go up as you learn easier, faster ways to build your practice. You spend less time on useless efforts and more time on profitable activities. Statistics include monthly profit, collections, production, production per hour, days off and so on.

Your practice enjoyment is also essential. As you take better control of your operation, you have more free time and less stress. You make better decisions and get more done with less effort.

Click here for information about ExecTech consulting.

Click here for information about ExecTech coaching.