Welcome to ExecTech’s Client-Only Online Training Tutorials
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True Grit
Unhappy Patients
Referrals Video One: Overview
Referrals Video Two: How to Fish for a Compliment
Referrals Video Three: Method #1: Just Ask
Referrals Video Four: Method #2: “We are Expanding”
Referrals Video Five: Method #3: Take an Interest in Patients’ Family Members
Referrals Video Six: Method #4: Compliment the Patient
Referrals Video Seven: Method #5: “How Can I Ever Thank You?”
Referrals Video Eight: Practice Makes Perfect
Our newest tutorial is “How to Handle Unhappy Patients.” To download a copy of the video transcript click here.
How to Ask Patients to Refer Their Family Members and Friends
Patient referrals is your best source of new patients. To generate these new patients, all you have to do is ask!
In the videos below, you will learn five ways to encourage existing patients to send their family members and friends into your office as new patients. We have kept the videos short so you can easily go back to review the methods you prefer to use. You will also learn how to practice these five methods to gain the confidence you need to ask patients for referrals as part of your daily routine.
Watch the videos and practice the methods until you are generating a steady stream of new patients on your own. If you would like a transcript of the videos, click here.