Client Testimonials

It seems as though the practice is now on auto pilot. The staff is well trained. Each position is well defined, and there are daily statistical reports that show the production of each position.

I think the supervisory role data I have received from ExecTech is the most valuable part of my training. In addition to my meetings with my consultant, there have been weekly coaching sessions from the coaching staff. The coaching sessions deal with People Skills like communication, identifying the emotional tone of those around you, dealing with difficult personalities, prioritizing, financial planning, employee relations and on and on.

I feel I have become a much more effective leader; certainly a more confident one . . . and yet I’m sure I have only scratched the surface in understanding and applying the extensive data contained in the material I have received from ExecTech.

Could you gain the knowledge on your own from manuals and books and DVDs? Of course, but the vast majority of people need to have their feet held to the fire, or else procrastination could very well extend the learning curve beyond those critical periods that determine success or failure.

I feel the time and money spent with ExecTech has been well spent and I know the lessons learned will serve me in the future ventures I conduct.

Dean Carlston, D.D.S.

ExecTech’s approach is not a cookie cutter one, but a client based one. Their hands-on and in-the-practice method really impressed us and we decided to sign on. We thought we were doing OK at the time. Wow, were we wrong. They opened our eyes to our potentials!

We have a very good working relationship with our consultant. We can speak to him on any issue we face in the practice. He generously offers his expertise and helps us tremendously on getting our practice on track, especially in staff recruiting, staff management and really managing the clinic by statistics.

As owner and manager, we have a lot less headache now so we can concentrate our energy into developing new programs and possibly opening up another clinic. We are grateful to ExecTech for our success. It is one of the best investments we have ever made.

Thank you!

Laura Stewart, Practice Owner, Wellspring Therapy, Inc.

Marilen Grimm, CEO, Wellspring Therapy, Inc.

ExecTech helped me be a better executive. Organizing, hiring, management decisions, how to fire, employee handbook, case presentations, reactivation and so on.

Access is important to me. I have good access to the consultants. They made me feel comfortable. I have never been afraid to ask a question.

I have better control of my practice. Income and production went up as a direct result. I’m free to do things, buy a house, go on vacations and not just work all the time.

ExecTech is like a coach. It’s just like the Bulls when they won the championships. Even Michael Jordan needed a coach to direct him to win championships. You might be the best dentist ever, but you still need someone to help direct you.

For example, I tend to go in a lot of directions at times and lose my focus. If I get interested in lowering my handicap in golf, I lose my focus with dentistry. ExecTech redirects your focus. They say, ‘This is what you’re trying to do. So do this and then you can go play golf.’

ExecTech has experience and knowledge. They shorten the learning curve. If they don’t know something, they’ll find somebody who does know.

They make you into a better dentist.

Eric Barrientos, D.D.S.

Before starting with ExecTech, there were three doctors: my mom, my brother and I. We all had different management philosophies and a lot of conflict. We were working long hours and had lots of stress. Our employees were a constant problem.

ExecTech helped find us find a mutual management agreement. That was a major thing. It resolved the conflicts.

Our stress level was reduced because now we can do the kind of dentistry we want.

One of the main reasons we got into consulting was I wanted to spend more time with my son. Before, I was working five days a week. It was so stressful. I now have a three-day work week so I can spend four days with my son. We’re working less hours and have less stress.

Carliza Marcos, D.D.S.

The biggest improvement with ExecTech was getting new patients in; learning how to deal with employees; getting my office policy in place so that I was protected; knowing how to write up employees if they didn’t perform up to par what we expected, so that I should be protected should an employee try to file for unemployment afterwards. There was a lot of legal stuff that came with ExecTech which was really, really helpful.

It increased our new patient flow to the point where things got busier in our office. With new patient flow we got more production, which led to more collections. It all goes hand in hand. New patient flow is the life of any dental practice.

What I like most about ExecTech is the hand-holding on running a practice with bi-weekly meetings with your consultant. I also like the review of statistics and setting goals weekly or monthly.

I would say I wish I had more of an open mind earlier in my dental career because I would have been so much further. All I can say to other dentists is do it, because you’re going to find out that you’re going to get a lot of benefits out of this.

David Ticzon, D.D.S.

When I first started practicing, I loved dentistry. That’s why I went into it. I couldn’t wait to treat patients, help patients, and that was truly my passion in life. I also wanted to have my own practice.

I slowly started realizing the challenges that managing a practice offered. Some of them were worse than others. I had a lot of problems with finding good staff. That can definitely do a number on you because if you have a bad staff person you can absolutely lose your practice, lose your patients, lose money. So all the effort you put into doing nice, gorgeous dentistry and taking care of your patients, if you don’t have good staff to back you up, you’ve lost. Boy, did I have a share of that.

I was starting to not enjoy dentistry because of the problems I was having with practice management. Of course, when you go to school they teach you dentistry but they don’t teach you management. You’re like a little fish thrown in the ocean – you have to learn how to swim and not get eaten up. It was literally like that.

ExecTech was the right choice for me. My consultant was always available. If my consultant was on vacation or something, someone else was always available. It just seemed that everyone went beyond the call of duty to help me. At times I felt like I was going astray and not being focused. There was always that hand that gently nudges you in the right direction.

I truly think that they helped bring me back to my passion. They provide tools for you to know how to manage your practice without having them in there. It’s one thing when a management company comes in and trains your staff for you. But then once they leave, you don’t know how to do it. ExecTech actually teaches the doctor how to do it so that when they’re not there you can do it yourself. That’s invaluable.

ExecTech is like a recipe. You know if you’re making a cake you’re going to put this amount of this in there, and that in there, and that in there. You mix it all up, you follow the recipe, you’re going to get a beautiful cake. It’s the same thing.

What I like most is that expert help is literally a phone call away. If I have a problem, I don’t have to sit on it and brew over it and worry about it more than an hour. I know that my consultant will get back to me right away. It’s a learning experience. You have a sounding board that you can trust. It’s brought me back to my career.

Everyone at ExecTech is there to help you. It really comes out that they’re there to help you and they want you to get the best experience. You really feel like you’re being taken care of.

Bita Saleh, D.D.S.

ExecTech has given me peace of mind. I have better control over the office. I recognize when things aren’t going the way they should go and can put in corrections.

ExecTech has helped me with patients and staff as well as in my personal relationships. My relationship with my wife has always been good, but it’s better now. We realized our communication can always improve.

Our income is up by 37%. My current staff is very good, the best staff I’ve ever had. That is why the numbers are doing as well as they are.

Statistical management is a great tool. Once I did what ExecTech said to do, assign each staff member a statistic, the numbers really took off. They feel like they are part of the practice. Instead of trying to single-handedly do it myself, I got out of the staff’s way. If I’m not here for a week, the office continues to grow.

I like the honesty that was displayed by everybody we dealt with at ExecTech. The information that they gave us confirmed a lot what we kind of intuitively knew. But we were now able to support our intuition.

When I walk out the door, I no longer think about the office until the next morning.

I have created more time within a day to do my work. I’m still practicing five to six days per week, but I choose to practice that way. I could probably do everything I do in three days and have four days off, but this is a way of life for me.

I like ExecTech’s two-fold approach with consulting and coaching. Consulting deals with the business end and coaching trains you on specific skills. It makes a big difference.

ExecTech is a management program unlike anything you’ve ever done. ExecTech had me look at areas that I had never looked at. It’s not just a numbers game.

Richard Harvey, D.C.