
“The Fish Stinks from the Head Down” is a Sicilian expression that means the problems in an organization start at the top.

Staff Member Analysis Tool: For a quick analysis of a staff member, select the choice that best describes him or her for these fifteen characteristics. Use this tool to evaluate yourself, as well.

Practice Management Analysis: For your practice to succeed, you need to master twelve management skills. You need skills for managing staff, managing patients and managing a business. You need skills for marketing your practice, collecting from insurance companies and controlling your overhead.