Thank you for requesting a Secret Patient Call Analysis. One of our staff will call your office soon. He or she will pretend to be a potential new patient, ask a few questions and see how much interest your staff member shows in scheduling potential new patients.
We will then call to give you the results.
“The Fish Stinks from the Head Down” is a Sicilian expression that means the problems in an organization start at the top.
Staff Member Analysis Tool: For a quick analysis of a staff member, select the choice that best describes him or her for these fifteen characteristics. Use this tool to evaluate yourself, as well.
Practice Management Analysis: For your practice to succeed, you need to master twelve management skills. You need skills for managing staff, managing patients and managing a business. You need skills for marketing your practice, collecting from insurance companies and controlling your overhead.
How to Create the Practice of Your Dreams