Thank you for requesting a Secret Patient Call Analysis. One of our staff will call your office soon. He or she will pretend to be a potential new patient, ask a few questions and see how much interest your staff member shows in scheduling potential new patients.
We will then call to give you the results.

“The Fish Stinks from the Head Down” is a Sicilian expression that means the problems in an organization start at the top.

Staff Member Analysis Tool: For a quick analysis of a staff member, select the choice that best describes him or her for these fifteen characteristics. Use this tool to evaluate yourself, as well.